FAQs

The UK Home Office “Drug Licensing Factsheet- Cannabis, CBD and other cannabinoids” provides that CBD products as an isolated substance, in its pure form will not be controlled (meaning they are not classified as illegal drugs).

In the UK CBD products, which contain little to no trace of THC content not exceeding 0.2% can legally be bought, sold or used as food supplements and are well within the legal requirements.

CBD stands for cannabidiol.

Cannabidiol is one of the many cannabinoids, or chemical compounds found in marijuana and hemp plants. There are 113 identified cannabinoids, and CBD is just one of them!

All MySerene products are recommended as a food supplement to help improve and promote wellbeing. MySerene cannot make health claims about its CBD products and advises that you conduct your own extensive research into the health benefits of taking CBD for illness or disease treatment. Please seek professional medical advice for any such treatment.

MySerene understands that everybody is different, that’s why we recommend that you start off by taking small amounts of our CBD food supplement and then gradually increase intake and frequency depending on your needs.

Please refer to recommended use on each product packaging. The Food Standard Agency (FSA) recommend use of no more than 70mg a day.

Each CBD product has its own strength. Please be sure to fully read all product details before deciding on the best CBD food supplement for you.

No CBD does not make you “high”.

CBD is certainly a mood-altering substance. It has been shown to have moderating effects on anxiety, psychosis, depression, pain, appetite, memory, and other brain activity. It works in tandem with THC and other cannabinoids that act on the central nervous system. CBD does not result in euphoria or intoxication.

CBD is a psychoactive compound found in the cannabis / hemp plant; however, it does not have the same ability to create a “high” state of euphoria as marijuana or THC.

KEY: CBD is non-psychotropic!

MySerene CBD products are vegan friendly except our dairy chocolates.

CBD is widely known for its healing properties and contains antioxidant and anti-inflammatory benefits which can be beneficial in treating skin concerns like inflammation, dryness, acne and free radical damage.

Don’t panic, whether your skin is oily, sensitive, normal or ageing, there’s an Organic skincare solution for your skin – CBD!

Our hemp, in particular, is thoroughly tested for purity, quality and cleanliness. Our extraction process utilizes industrial grade CO2 extraction to ensure the purest CBD available.

Our products are third-party lab tested by Eurofins and each come with a certificate of analysis.

If you’re using medication with a grapefruit warning and are considering starting your CBD wellness journey, we advise that you consult your GP or a medical expert for advice beforehand.

As best practice we advise that you consult a health professional beforehand regarding any specific medications.

MySerene products are not sold or intended as medicine but as a food supplement as part of a healthy lifestyle.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

We currently only ship our MySerene CBD products within the UK.

NOTE: UK Standard Delivery only – Monday – Friday. Weekend Delivery may take longer.

If you are an International shopper and would like our products shipped to you, please contact us at info@myserene.co.uk to discuss shipping options.

Shipping is free on all orders over £40

Simply drop us an email at info@myserene.co.uk and we’ll be happy to help sort this out.

You can either check out as a guest or with an account.

You will be provided with the details once your item(s) have been shipped.

Due to the nature of the product and for hygiene purposes we will not be accepting returns. If you have received the incorrect product or wrong order, please email info@myserene.co.uk and do not unseal or unwrap the incorrect product(s).